Delete my data
You can have your HelpingHand Meal Planner account and everything in it deleted at any time, however you signed up, including with Google or Facebook.
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Email support@helpinghand.nz from the email address on your account and ask us to delete your account.
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We reply to check it is really you, and cancel any Premium subscription so you are not charged again.
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Within 30 days we delete your account, your household details, plans, pantry, recipes and lists, any connected AI assistants and the link to your Google or Facebook account. Only payment records the law makes us keep are left.
If you signed in with Google or Facebook, you can also remove HelpingHand Meal Planner from the apps connected to that account. That stops it signing you in, but it does not delete what we keep, so please email us as well.